Privacy Policy

1. Data We Collect

When you submit an enquiry through our website, or when you engage the Firm as a client, we collect personal data necessary to assess and progress your matter. This includes:

• Name, email address, and telephone number provided in enquiry or engagement forms
• Matter narrative and supporting documents submitted during the engagement
• Correspondence between you and the Firm, including letters and emails
• Website usage data collected through analytics cookies (where consented)

2. Basis and Purpose for Processing

The Firm processes your personal data on the following legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA):

3. Disclosure of Personal Data

The Firm does not sell personal data. We may share personal data in the following circumstances:

• With courts, the Malaysian Bar Council, or other regulatory bodies as required by law or court order
• With third-party service providers such as document management and IT systems, under data processing agreements
• With opposing parties' solicitors where required by the rules of court in a matter you have instructed us to conduct
• With professional indemnity insurers in connection with claims handling

We do not share client data for marketing purposes or with advertising networks.

4. Security Measures

The Firm applies the following measures to protect personal data under our care:

• TLS encryption for data transmitted through the website
• Access controls limiting file access to case-assigned advocates and support staff
• Physical file storage in secured premises at our Jalan Yap Kwan Seng chambers
• Password-protected digital file management systems
• Breach notification procedures consistent with PDPA obligations

5. Cookies

Our website uses essential cookies for basic functionality and, where you have consented, analytics cookies to understand how our pages are used. You may manage your cookie preferences at any time through our Cookie Policy page. Withdrawing analytics consent does not affect the legal basis for any personal data you have separately submitted to the Firm.

6. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights in relation to personal data we hold:

• Access: Request a copy of personal data we hold about you
• Correction: Request correction of inaccurate or incomplete personal data
• Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time
• Objection: Object to processing for direct marketing purposes
• Complaint: Lodge a complaint with the Personal Data Protection Commissioner of Malaysia

To exercise any of these rights, write to us at [email protected]. We will respond within 21 days of receiving your request.

7. Third-Party Links

Our website may contain links to external sites including court websites and regulatory authority pages. We are not responsible for the privacy practices of third-party sites. We recommend reviewing the privacy policy of any external site you visit.

8. Minors

Our services are intended for persons aged 18 and above. We do not knowingly collect personal data from persons under 18. If you believe a minor has submitted personal data to us, please write to [email protected] and we will take appropriate steps to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be noted on this page with an updated date. Continued use of our website following any such change constitutes acceptance of the revised policy.

10. Contact for Data Enquiries